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Refund Policy

Effective Date: April 11, 2025

 

At Wee the North, all sales are final.

We do not offer refunds, returns, or exchanges under normal circumstances. Please review your order carefully before completing your purchase.

1. No Refund Policy

We do not issue refunds for:

  • Change of mind

  • Incorrect product choices

  • Shipping delays caused by third-party carriers

  • Damage due to misuse

  • Color, size, or appearance differences between product images and actual items

Customers are responsible for reviewing product details and making informed purchasing decisions. Product suggestions, including those shared on our blog, are for general guidance only and should not be treated as professional or final advice.

2. Exceptional Cases

In extraordinary situations, and at our sole discretion, we may offer store credit in the form of loyalty program points.
These points will have a 6-month validity and can be used exclusively at Wee the North.

Please note:

  • Granting of points is not guaranteed and depends entirely on the case.

  • No cash refunds will be issued under any condition.

3. Contact Us

If you have questions about a product or an order before purchasing, you can contact us at:
wtnchelem@gmail.com

Thank you for your understanding.

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Calle 119, entre Calle 142 y  Calle 144,

entrada Ronquitos,

back road of calle 17,

​

Zip Code 97336

Chelem, Yucatán, Mexico

Monday

10:00 - 17:00

Tuesday

CLOSED

Wednesday

CLOSED

Thursday

CLOSED

Friday

CLOSED

Saturday

10:00 - 17:00

Sunday

CLOSED

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